FAQ
Frequently Asked Questions
How can I become a tutor on the platform?
To become a tutor, you need to submit an application through your account. Our admin team will review your application, and upon approval, you will be able to publish courses.
Can I enroll in multiple courses at the same time?
Yes, you can enroll in multiple courses as long as there are available slots in the groups you choose.
How do tutors schedule classes?
After their course is approved, tutors can select time slots and organize groups for their sessions. Students can then choose a group that fits their schedule.
When will the course start?
A course starts once the tutor closes enrollment for a group and begins teaching. The tutor will share teaching materials and meeting links in the group chat.
Where can I find the teaching materials?
Tutors will share all teaching materials in the group chat once the course starts.
How do I join a course meeting?
Meeting links will be shared in the group chat by your tutor before each session.
Can I change my group after enrolling?
No, once you enroll in a group, you cannot switch to another one. Please choose your group carefully based on your availability.
Can I leave a review for a course?
Yes, after completing a course, you can leave a review for both the course and the tutor to help other students make informed decisions.
What happens if a tutor does not start the course?
If a tutor does not start the course, please contact support. We will investigate and assist in finding an alternative solution.
Is there a refund policy if a course gets canceled?
If a course is canceled by the tutor, students may be eligible for a refund. Please check our refund policy for details.